TERMS AND CONDITIONS OF USE
CAREFULLY
READ AND UNDERSTAND THESE TERMS
BEFORE ORDERING ANY PRODUCT THROUGH THIS WEBSITE
ATTENTION: This is a binding Agreement (the
"Agreement") between You, the individual or entity accessing, using
or purchasing Product from this Website ("you," "your" or
"Customer") and Radiant Creations Group, LTD. ("Revivasol,"
"we," "our" or "Company") the owner and
administrator of this
Website and all content contained herein (collectively,
"Website").
IT IS STRONGLY RECOMMENDED THAT YOU REVIEW THIS
DOCUMENT
IN ITS ENTIRETY BEFORE ACCESSING, USING OR BUYING ANY
PRODUCT THROUGH THE WEBSITE
1. TRIAL ORDER TERMS AND CONDITIONS
Your 18 day Trial Period will start when the product is shipped.
You will be responsible to pay Shipping and Handling charges for your first
shipment of Revivasol. If you wish to cancel your order within your Trial
Period, simply call 1-954-356-2919
within 18 days from shipping date and you will not be charged anything other
than the shipping and handling fee. If you enjoy Revivasol , do
nothing and at the end of your Trial Period your credit card provided today will
be charged $89.95 and you will automatically be enrolled in
the Revivasol VIP Discount Club. This means that in approximately 30
days from the end of your Trial Period and every 30 days thereafter, you will
be shipped a new months supply of Revivasol for the low VIP price of
$89.95 per bottle plus $4.95 S&H. This is a reoccurring order which is more
fully described below in section 2. Remember, you can cancel at any time by
contacting our Customer Care Department at 1-954-356-2919 or send us
an email to cs@radiantcosmetics.net.
2. RECURRING ORDERS
PLEASE READ THE FOLLOWING SECTION CAREFULLY. THE FOLLOWING SECTION
DISCUSSES A NEGATIVE BILLING OPTION INVOLVING THE PRODUCT(S) YOU ORDER FROM THE
COMPANY. AS DISCUSSED IN GREATER DETAIL BELOW, YOU WILL BE LIABLE FOR PAYMENT
OF PRODUCT THAT WAS SHIPPED TO YOU, AND PAYMENT FOR FUTURE SHIPMENTS OF
PRODUCT, UNLESS YOU NOTIFY US TO STOP SUPPLYING THE PRODUCT TO YOU.
If you do not cancel your order within the 18 Day Trial Period, your credit card on file will
be charged $89.95 If after your 18 Day Trial Period you wish to continue to
receive Revivasol, simply do nothing, and in approximately 30 days and continuing
every 30 days thereafter (a Recurring Order), you'll be shipped out a fresh new
30 day supply of Revivasol for the low VIP price of $89.95 per bottle plus
$4.95 S&H For your convenience, we will bill the credit card you
provided us for your initial order.
3. CANCELING ORDERS AND RETURN POLICY
If you experience any delays in the delivery of your Revivasol,
you may contact our Customer Care department at 1-954-356-2919
3.1 How to Cancel Your Order WITHIN the 18 Day Trial Period
If you are not satisfied with the Product for any reason and wish
to cancel prior to the expiration of the 18 Day Trial Period, simply contact
our Customer Care department at 1-954-356-2919 and cancel your order. No commitments, no hassles. Please note
that we cannot process packages marked "Return to Sender." Returned
packages require a Return Merchandise Authorization (RMA) number to ensure
accurate processing. For more information, please see the "PRODUCT
RETURN" section below for simple instructions on how to return the Product
and how to avoid getting charged for Product that you want to return.
3.2 How to Cancel Your Order AFTER the 18 Day Trial Period
Unless you contact our Customer Care Department
at 1-954-356-2919 or email us at cs@radiantcosmetics.net to
cancel your monthly subscription, you will continue to receive a fresh 30 day
supply of Revivasol everymonth, and your credit card on file will be
automatically charged. Your request for cancellation, whether by phone or
email, will be processed immediately; however, you will be responsible for
payment of any Product that has either already been shipped to you or that has
already been delivered to you at the time of your cancellation. If you request
a cancellation within the 18 Day Trial
using your RMA number, described below, within eighteen (18) days from the
shipping date, you will not be charged for any Product and will only be charged
the shipping and handling fees. (Please see the "Trial Terms and
Conditions" section, above, and the "Product Returns" section
below).
3.3 Refund Policy for Shipping and Handling
Charges
Regardless of whether you cancel your order within the Trial
Period or not, you will be responsible to pay the shipping and handling charges
that you selected upon ordering the Product. Your credit card on file will be
billed for this amount, and you agree to pay such amount regardless of whether
you cancel your Trial Order in a timely fashion or not. However, if you have
encountered an error in your order Company may, at its discretion, refund your
Shipping and Handling. If you suspect any errors in your order, please contact
our Customer Care Department at 1-954-356-2919
3.4 Price Reduction
Company reserves the right to reduce pricing without prior notice
to you; however, you will always have the right to cancel an order and get a
refund of your purchase price if you do not agree to pay any increased price
amount.
3.5 Shipping Time
Your order will be processed within 3 business days. Shipping time
is estimated to be three to five (3-5) calendar days and is included in your 18
Day Trial Period, so you will have approximately fourteen (14) calendar days to
evaluate the Product. If you experience delays in the delivery of your
Revivasol, you may contact our Customer Care department
at 1-954-356-2919 and request an extension of your Trial Period. Reasonable
requests are normally granted, but this decision remains at the Company's sole
discretion.
4. GENERAL
These terms and conditions apply to ALL transactions made on or
through this Website. This Agreement is intended to be governed by the
Electronic Signatures in Global and National Commerce Act. You manifest your
agreement to the terms and conditions in this document by any act demonstrating
your assent thereto, including clicking any button containing the words "I
agree" or similar syntax, or by merely accessing the Website, whether you
have read these terms or not. It is suggested that you print this form for your
personal records.
By placing an order with us, you will be deemed to have read, understood, and
agreed to these Terms and Conditions of Use (collectively, "Terms").
If you do not agree to be bound by these Terms, you may not access or use the
Website, or purchase any Product(s) through the Website. By accessing, using or
ordering Product(s) through the Website, you affirm that you have read this Agreement
and understand, agree and consent to all Terms contained herein.
5. TEMPORARY PRICE REDUCTION
For your convenience and benefit, Company may temporarily reduce
the price of your order for promotional purposes, or to ensure that your
purchase order transaction is capable of being processed by your credit card
company or processor. If Company reduces the price of the Product as described
herein, you will be billed at the reduced price until the promotional period
ends or Company is assured of payment by your credit card company or its
processor, after which time the Product price will be restored to its usual
price, without prior notice to you. If your order is processed at the reduced
price a new billing cycle will begin from the date of the new payment
processing.
6. SATISFACTION GUARANTEE (Within the 18 Day Trial
Period)
If you are unsatisfied with Revivasol for any reason, simply
cancel your order by contacting our Customer Care department
at 1-954-356-2919 or email us at cs@radiantcosmetics.net before
your 18 Day Trial Period expires. Upon contacting Company and cancelling your
order, you will be provided with a Return Merchandise Authorization
("RMA") number. You must write the RMA number on the return packaging in order to
avoid being billed for the Product. If you follow the procedures outlined in
this paragraph, you will not be charged for the Product you received during the
18 Day Trial Period.
Regardless of whether you timely cancel your order, Company will not refund or
credit any shipping and handling charges for any Product that was shipped to
you.
7. PRODUCT RETURNS
7.1. How to Return Your Trial Order
To return a Product for an exchange due to shipping damage or when
cancelling your order during your 18 Day Trial Period, you will need to obtain
a Return Merchandize Authorization ("RMA") number by contacting the
Customer Care Department at 1-954-356-2919
An RMA number can ONLY be obtained by contacting the Customer Care Department
by phone or on the web.
Please Note:
7.3 Return Address
Returned Products must be sent to the following address:
FDC Returns
Care of: Revivasol
PO Box 61553
Savannah, GA 31420
We are not responsible for lost or stolen items. We recommend all
returned items to be sent using some type of third party delivery confirmation
system to ensure proper delivery.
8. SHIPPING TERMS
When we ship the Product to you, our Standard priority mail
service is shipped via the combined services of the United States Postal
Service and United Parcel Service. With our Expedited Priority Processing
Option (if available), we will make your shipment our priority and ship your
package out the same day for all orders placed before 1PM EST and the next day
for all orders placed after 1PM EST (packages should arrive within three to
five (3-5) business days). Please note that shipments are not sent out on
Saturdays, Sundays, or any Holidays. We do not guarantee arrival dates or
times. We do not refund or credit shipping charges for any monthly or
bi-monthly shipments.
8.1 How to Alter Your Shipping Schedule
Please note that our Customer Care Department (available
at 1-954-356-2919 can help you alter your delivery schedule if you
need to modify the automatic 60 day delivery schedule.
9. BILLING ERRORS
If you believe that you have been billed in error, please notify
our Customer Care Department at 1-954-356-2919 If we do not hear from
you within 18 days after such billing error first appears on any account
statement, the billing will be deemed accepted by you for all purposes,
including resolution of inquiries made by your credit card issuer. You are
deemed to have released Company from all liabilities and claims of loss
resulting from any error or discrepancy that is not reported to Company within
eighteen (18) days of its appearance on your credit card account statement.
10. REPRESENTATIONS; DISCLAIMERS
It is our Company mission to provide our customers with the finest
Products available. We believe in the efficacy of the Products we sell. You
understand, however, that the statements on the Website, promotional materials
and the Product have not been evaluated by the United States Food and Drug
Administration, and the Product is not intended to diagnose, treat, cure or
prevent any disease. The information provided by our Websites or this Company
is not a substitute for a face-to-face consultation with your health care
professional and should not be construed as individual medical advice. Individual
results will vary. We want you to have the most accurate information concerning
the Product. The information we communicate to you about the Product and/or its
efficacy is obtained from independent third parties such as educational
institutions, scientific and news articles and agencies, nutritional
specialists, scientific reports and researchers ("Information
Sources"). We do not warrant or represent that Information Sources are not
error-free, nor do we warrant any Information Source or the methods that they
use to arrive at their conclusions. All Product specifications, performance
data and other information on our Websites are for informational and
illustrative purposes only, and do not constitute a guarantee or representation
that the Product will conform to such specifications or performance data.
We do not guarantee that you will have any specific or particular result or
benefit from the Product, or that your experience will match those of others
who use the Product. Individual results will vary from person to person.
11. YOUR REPRESENTATIONS
You represent that you are at least 18 years of age and that you
will not permit a person under 18 to order, or use, the Product. You represent
that the information provided by you when placing your order is up-to-date,
materially accurate and sufficient for us to fulfill your order in a timely and
efficient manner. You are responsible for maintaining and promptly updating
your account information with us and keeping such information (and any
passwords given to you for the purposes of accessing the Website and/or
purchasing Products) secure against unauthorized access. Unless agreed
otherwise or required by applicable law, any warranties provided in relation to
the Product only extend to you on the understanding that you are a user, and
not a reseller, of the Product. You shall not re-sell, re-distribute or export
any Product that you order from the Website.
You agree to pay for the Product and any taxes, shipping or handling of Product
as such costs are specified by us on the Website when you submit your purchase
order. Payment shall be made prior to delivery and by such methods as indicated
on the Website (and not by any other means unless we have given our prior
consent to such alternative payment methods).
12. REJECTION, DAMAGE OR LOSS IN TRANSIT
We shall not be liable and you shall not be entitled to reject
Product delivery, except for damage to the Product or any part thereof
occurring in transit (where the Product is carried by our own transport or by a
carrier on our behalf), and where we are notified of such damage within five
(5) business days of your receipt of the Product.
13. LIABILITY LIMITATION
TO THE MAXIMUM EXTENT LEGALLY PERMITTED, WHETHER OR NOT COMPANY
WAS AWARE OR ADVISED OF THE POSSIBILITY OF DAMAGES, AND WHETHER OR NOT THE
LIMITED REMEDIES PROVIDED HEREIN FAIL OF THEIR ESSENTIAL PURPOSE, OUR AGGREGATE
LIABILITY (WHETHER FOR BREACH OF CONTRACT, TORT OR ANY OTHER LEGAL THEORY)
SHALL IN NO CIRCUMSTANCES EXCEED THE COST OF THE PRODUCTS YOU ORDERED. FURTHER,
UNDER NO CIRCUMSTANCES SHALL WE BE LIABLE FOR SPECIAL, INCIDENTAL, INDIRECT, OR
CONSEQUENTIAL DAMAGES, LOST PROFITS, LOST REVENUE, OR COST OF COVER. THE
PRODUCTS ARE SOLD AND DELIVERED TO YOU "AS IS" WITH NO WARRANTY
WHATSOEVER. EXCEPT AS EXPRESSLY STATED OTHERWISE IN THIS SECTION, WE MAKE NO
EXPRESS WARRANTIES OR REPRESENTATIONS AND WE DISCLAIM ALL IMPLIED WARRANTIES
AND REPRESENTATIONS, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
14. INDEMNIFICATION
You agree to defend, indemnify, and hold harmless Company, its
officers, directors, shareholders, employees, independent contractors,
telecommunication providers, and agents, from and against any and all claims,
actions, loss, liabilities, expenses, costs, or demands, including without
limitation legal and accounting fees, for all damages directly, indirectly,
and/or consequentially resulting or allegedly resulting from your misuse of the
Website, or your breach of any of these terms and conditions of this Agreement.
We shall promptly notify you by electronic mail of any such claim or suit, and
cooperate fully (at your expense) in the defense of such claim or suit. If we
do not hear from you promptly, we reserve the right to defend such claim or
suit and seek full recompense from you.
15. NOTICES
Any notice or other communications arising in relation to this
Agreement shall be given by sending an e-mail to the latest email address that
one party has notified in writing to the other. In the case of sending
notices to you, Company will use the email address you provided to Company when
you ordered your Product. Such notices or communications (where properly
addressed) shall be considered received on the earliest of (i) the email being
acknowledged by the recipient as received; (ii) receipt by the sender of an
automated message indicating successful delivery or the email having been
opened; or (iii) the expiry of forty-eight (48) hours after transmission,
provided that the sender has not received notification of unsuccessful
transmission.
16. TERMINATION
We reserve the right to terminate your access to or use of this
Website and/or your subscription to the Product should we believe that you have
violated any of the terms of this Agreement or if we believe you have sought,
in bad faith, charge backs, credit backs, Product returns, discounts or any
other conduct designed to injure, harass or disrupt this Website or the
Company's business operations.
17. FRAUD
We reserve the right, but undertake no obligation, to actively
report and prosecute actual and suspected credit card fraud. We may, in our
discretion, require further authorization from you such as a telephone
confirmation of your order and other information. We reserve the right to
cancel, delay, refuse to ship, or recall from the shipper any order if fraud is
suspected. We capture certain information during the order process, including
time, date, IP address, and other information that will be used to locate and
identify individuals committing fraud. If any Web Site order is suspected to be
fraudulent, we reserve the right, but undertake no obligation, to submit all
records, with or without a subpoena, to all law enforcement agencies and to the
credit card company for fraud investigation. We reserve the right to cooperate
with authorities to prosecute offenders to the fullest extent of the law.
18. SALES TAX
If you purchase any Products available on our websites, you will
be responsible for paying any sales tax indicated on the Web Site.
19. INTELLECTUAL PROPERTY RIGHTS
The Website, and all content appearing therein, are the sole and
exclusive property of the Company or its licensors. No license or ownership
rights in or to any content of the Website are conveyed to you by reason of
this Agreement or your purchase of Product. The Website and its content are
protected under the laws of copyright and trademark. Unless otherwise permitted
by law, you may not copy, republish or transmit any portion of the Website
without Company's prior written consent.
20. MISCELLANEOUS