Privacy Policy

Introduction

This privacy policy outlines how we at Radiant Creations manage your personal information and safeguard your privacy.  Please read this privacy policy before using this website, any of our online products, or submitting any personal information. By using this website or any of our online products, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review this privacy policy on an ongoing basis to make sure that you understand how any personal information you provide to us will be used.

What is "Personal Information?"

Personal Information is any information that identifies you, or by which your identity could be deduced.

Collection of Personal Information

If you wish to obtain any of our online products, we will collect information about you when you enquire about or request any of these.  The type of information we will collect will vary based on the online products you have inquired about or requested, and may include information such as your name, home address, telephone number, email address, credit/debit card number, and any other information that is required for the delivery of our online products to you. 
We are responsible for the personal information we collect, use, maintain and disclose.  To ensure this accountability, we have developed this privacy policy, and trained our employees about our policies and practices.

Consent

Consent for the collection, use, and/or disclosure of your personal information may be obtained orally or in writing and may be expressly given or implied.  In determining how we obtain your consent, we will take into account the sensitivity of the personal information about you that we are collecting, using and/or disclosing.

Minors

We do not knowingly collect or solicit personal information from anyone under the age of 18.  If you are under 18, please do not send any information about yourself to us, including your name, address, telephone number, email address, or credit/debit card numbers.  In the event that we learn that we have collected personal information from a minor under the age of 18, we will delete that information as quickly as possible.  If you believe that we might have any information from or about a minor under the age of 18, please contact our privacy officer at support@revivasol.com.

Disclosure of Personal Information

Under certain circumstance, we may disclose your personal information.  Such instances could include:

We reserve the right share or sell your personal information for compensation to third parties. Such third parties may include, but are not limited to, our affiliates, marketing companies, advertising agencies, data compilers, advertisers, data companies, data brokers, and, to the extent permitted by law, individual reference and look-up service programs. Your personal information may be used by such third parties to provide you with information, advertisements, commercial communications and materials on online products and services that may be of interest, for direct marketing or any other business.

If you use this website or subscribe for or purchase one or more of our online products, we may use your information to send you a welcoming email that may confirm your user name and password. We may send you electronic newsletters, contact you about our online products, services, information and news that may be of interest to you, and provide you with targeted feedback.  In addition, if you identify yourself to us by sending us an email with questions or comments, we may use your personal information to respond to your questions or comments, and we may file your questions or comments for future reference. We may also use the information collected to send you important service announcements and updates regarding this website or our online products or, if you are a subscriber, about your billing account status. You will not be able to unsubscribe from these service announcements and updates as they contain important information relevant to your use of this website and/or our online products.  We may also use the information gathered on this website and through our online products to perform statistical analysis of user behavior or to evaluate and improve our online products.

Updating Your Personal Information

If, during the course or your dealings with us, any of your information changes, please inform us so that we can make any necessary changes.

Cookies and Clear Gifs

We also collect non-personally identifiable information passively using "cookies" and "action tags."   "Cookies" are small text files that are placed on your computer in order to identify (i) your web browser (ii) the activities of your computer on this website and (iii) your activity in connection with our advertisements and other marketing and promotional efforts. Cookies may be used to:

We also may use cookies to conduct marketing and promotional efforts, tailor certain advertisements to your browser that we think may be of interest to you, or to determine the popularity of certain content.  You do not have to accept cookies to this Website, however, you may not be able to use or access certain online products, offerings, features, or resources of this website (including our online products) if you do not accept cookies. Although most browsers are initially set to accept cookies, you may reset your browser to notify you when you receive a cookie or to reject cookies generally. Most browsers offer instructions on how to do so in the "help" section of the toolbar.

"Action tags," also known as web beacons or gif tags, are a web technology used to help track website usage information, such as how many times a specific page has been viewed. Action tags are invisible to you, and any portion of our Website, including advertisements, or e-mail sent on our behalf, may contain cookies that are associated with action tags that are located on this website. Unlike cookies, action tags are not placed on your computer.  By using cookies and action tags together, we are able to gain valuable information to improve this website and our online products and measure the effectiveness of our advertising and marketing campaigns.

Please note that advertisers and other third parties may also use their own cookies or action tags when you click on their advertisement or link to their website or service, on or from this website. This privacy policy does not govern the use by such third-party websites or providers of third-party advertising.

Commitment to Data Security

We take all commercially reasonable precautions to ensure that your personal information is kept safe from loss, unauthorized access, modification or disclosure.  We operate secure data networks protected by industry standard firewall and password protection systems.  Our security and privacy policies are periodically reviewed and enhanced, and only authorized individuals have access to the information provided by our customers.

Obtaining Access to Your Personal Information

You may ask for access to any personal information we hold about you.  If possible, we will provide you with this information within 30 days of your request.  Summary information is available on request.  More detailed requests that require archival or other retrieval costs may be subject to charges and disbursement fees.

Correcting Errors

If we hold information about you that it is not accurate, complete and up-to-date, we will take commercially reasonable steps to correct it.

Denial of Access to Personal Information

Your rights to access your personal information are not absolute.  We may deny access when:

If we deny your request for access to, or refuse a request to correct information, we will explain why.

Length of Retention of Personal Information

We keep your personal information as long as is reasonably necessary for us to complete our dealings with you, or as may be required by law, whichever is longer.

Sale of Business

If the ownership of all or substantially all of Radiant Creations were to change, your personal information may be transferred to the new owner. In any such transfer of information, your user information would remain subject to the promises made in any pre-existing privacy policy.

Links

This website may contain links to third party websites. Radiant Creations  is not responsible for the privacy policies and/or practices on other websites.  When linking to another website, a user should read the privacy policy stated on that website.

Terms of Use

If you choose to use this website, or any of our online products, your use and any dispute over privacy in connection with the foregoing is subject to this privacy policy and our Terms of Use, including limitations on damages and the application of and attornment to the laws of the United Kingdom.

Questions or Comments

If you have any questions or comments about this privacy policy, you should first contact our privacy officer at support@revivasol.com.