These terms of use (the "Terms of Use") apply to the online products and/or website(s) (collectively the "Product(s)") sold, owned and/or operated by Radiant Creations and its subsidiaries or affiliated companies ("we", "us", or "our"), including (the "Website"). By using the Products and/or Website, you agree, without limitation or qualification, to be bound by the terms and conditions as set forth below.
At Radiant Creations, we respect your privacy and believe you should be informed about how we collect, use and disclose your personal information. Please read our Privacy Policy before using the Website.
Radiant Creations reserves the right to make changes to these Terms of Use and the Privacy Policy at any time by posting such changes on the Website. Modifications to any of the foregoing shall be effective when they are posted on the Website, which posting shall constitute notice to you. Your continued use of the Website following the posting of any such modifications on the Website will mean that you accept and agree to be bound by such modifications. We encourage you to check the Website regularly to see if we have made any modifications to these Terms of Use and the Privacy Policy.
Your membership starts off with a fee of $4.95 to enroll you in the program and receive your first 30 day bottle. After that you will be billed $89.95 per month for 3 months if the box above is selected. You will receive one month at $89.95 if not. We ship the product within one business day after you place your order. Please allow 2-5 business days for the order to arrive. Your membership will be cancelled after your 3 month term, so if you wish to continue your membership, you will need to contact a Customer Service Agent and request that additional product. You can reach a Customer Service Agent by calling us at 1-800-978-6309 or email us during business hours: Open Monday – Friday 9am to 5pm EST. Please read our terms and conditions for details and return/refund policies.
The Website and all aspects thereof, including but not limited to text, software, photographs, graphics, illustrations, artwork, video, music, sound, names, logos, trademarks, service marks and all other materials (the "Content"), including any copyright, trademark or other intellectual property rights in or to any of the foregoing are the property of Radiant Creations or its affiliates or licensors and are protected by copyright, trademark and other applicable laws.
Modifications and Termination of Website or Products
Radiant Creations reserves the right at any time and from time to time to modify, suspend or discontinue, temporarily or permanently, the Website (or any part thereof) and/or Products offered therein, with or without notice to you. You acknowledge and agree that Radiant Creations shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Website or the Products offered therein.
In consideration for the Products you purchase through the Website, you agree to pay the fees we charge for such Products plus any and all applicable shipping and handling charges (the "Fees"). You will have the choice to pay the Fees by credit card or debit card if you order online. If you order via fax or postal mail you will have to include the full purchase price plus shipping as detailed on our website.
Fees charged for Products do not include and are net of any foreign or domestic governmental taxes or charges of any kind (collectively the "Taxes") that may be applicable to the sale, marketing or distribution of the Products. Taxes will be added to the Fees we charge where and when applicable.
Shipping typically takes 2-3 days. All orders are processed within 1 business day. Tracking information will be sent via e-mail to the address on file at the time of your order. Contact our customer service at any time if you have questions or have not received your shipment.
We will gladly accept returns and issue full refunds (less shipping and handling), no questions asked - for returns received within 30 days of the order date where no promotion was redeemed (i.e., Rebate or Trial Promotions). For regular offers where the full product price is paid (not including Promotional Discounts, Rebate Promotions or Trial Promotions), simply contact a Customer Service Representative to receive return instructions and self-addressed, prepaid postage. If you purchased a product through redeeming a Promotional Offer (Rebate Promotions or Trial Promotions), and you wish to return the product, we will gladly exchange your item for another of equal or lesser value or issue you a Merchandise Credit which can be used at our main store for the full value of your purchase price for use at your leisure. All customers shall be responsible for shipping and handling fees.
Please note that we cannot process packages marked "Return to Sender" or "Refused". All returned packages require a Return Merchandise Authorization (RMA) number to ensure accurate processing of your return to your account. RMA numbers can be obtained by calling our Customer Support Team.
Returned Products must be sent to the following address:
Global Fulfillment
Attn: PRODUCT RETURNS
Box #10841
Clearwater, FL 33757
We are not responsible for lost, stolen or damaged items. We recommend all returned items to be sent using some type of third party delivery confirmation system to ensure proper delivery.
If you have received an order that was damaged, please contact a Customer Service Representative for a Return Authorization Number, and an immediate replacement will be sent out at no additional charge, once your returned item is received.
If for any reason during the Trial period (defined in the offer) of your Trial Promotion, you are dissatisfied with your Product, you will need to call our Customer Support and request either an extension of your trial period, or a cancellation of the service. Shipping and processing fees are non-refundable. All sales after the initial 30 Day period expires are final.
Autoship cancellations may be processed at any time and require contact with a Customer Service Representative to verify the account holder request. Cancellation of an Autoship request will take effect immediately and any/all future shipments will cease. It will be required to re-order if you would like to re-enroll at a later time.
You agree to indemnify, defend and hold harmless Radiant Creations, its parents, subsidiaries, affiliates, officers, directors, agents, employees, partners, suppliers and any third parties from any loss, liability, claim, demand, action or damage, including reasonable lawyers' fees, arising out of or related to (a) your use of the Website or Products, (b) any Product, Content, information or material you purchase or receive on or through the Website, (c) your breach or violation of these Terms of Use, and (d) your violation of any intellectual property or other third party rights or any applicable law in connection with your use of the Website.
YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOUR USE OF THE PRODUCTS AND/OR WEBSITE IS AT YOUR SOLE RISK AND THAT THE WEBSITE, AND THE INFORMATION, CONTENT, GOODS AND PRODUCTS MADE AVAILABLE THEREIN, ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.
TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, IN REGARD TO THE WEBSITE AND ALL CONTENT, INFORMATION AND MATERIAL THEREON AND PRODUCTS MADE AVAILABLE THEREIN, Radiant Creations EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS OF ANY KIND, INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY AND COMPLETENESS, FREEDOM FROM COMPUTER VIRUS AND ANY IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE.
YOU ACKNOWLEDGE THAT ANY RELIANCE ON ANY INFORMATION OR PRODUCTS AVAILABLE THROUGH THE WEBSITE SHALL BE AT YOUR SOLE RISK. Radiant Creations DOES NOT MAKE ANY WARRANTY THAT THE WEBSITE OR THE PRODUCTS SOLD THROUGH THE WEBSITE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS OR BE OF A CERTAIN QUALITY, OR THAT THE WEBSITE WILL BE UNINTERRUPTED, TIMELY, SECURE, VIRUS-FREE OR ERROR-FREE, OR THAT DEFECTS IN THE PRODUCT AND/OR WEBSITE, IF ANY, WILL BE CORRECTED.
YOU UNDERSTAND AND AGREE THAT ANY PRODUCTS AND/OR MATERIAL OR DATA DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE WEBSITE IS DONE SO AT YOUR OWN DISCRETION AND RISK AND THAT YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH MATERIAL AND/OR INFORMATION. YOU FURTHER UNDERSTAND AND AGREE THAT THE INTERNET IS COMPOSED OF MANY PRIVATELY OWNED SYSTEMS AND NETWORKS OF TELEPHONE WIRES AND SWITCHES AND WIRELESS TECHNOLOGIES AND IS DEPENDENT FOR ITS ONGOING OPERATIONS UPON COMPUTERS AND OTHER ELECTRONIC HARDWARE THAT ARE OFTEN UNSTABLE AND SUBJECT TO MALFUNCTIONS, AND, THEREFORE, IT IS THE INHERENT NATURE OF THESE SYSTEMS AND NETWORKS, AND THE INTERNET TO EXPERIENCE SYSTEMS AND HARDWARE FAILURES, PACKET LOSSES AND DOWNTIME. ACCORDINGLY, YOU HEREBY RELEASE AND FOREVER DISCHARGE Radiant Creations FROM ANY AND ALL COSTS, LOSSES, LIABILITY OR DAMAGES RESULTING FROM DOWNTIME CAUSED BY ANY OF THE FAILURES DESCRIBED OR REFERRED TO ABOVE.
NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM Radiant Creations OR THROUGH OR FROM THE WEBSITE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS OF USE.
NEITHER THE CONTENT NOR ANY INFORMATION OR ADVICE OFFERED BY OR THROUGH THE WEBSITE ARE INTENDED TO BE RELIED UPON FOR MEDICAL DIAGNOSIS OR TREATMENT OR TO REPLACE YOUR RELATIONSHIP WITH YOUR PHYSICIAN. THE PRODUCTS AND INFORMATION AVAILABLE THROUGH THE WEBSITE ARE NOT INTENDED TO DIAGNOSE, TREAT, CURE OR PREVENT ILLNESS OR DISEASE. THEY ARE OFFERED AS INFORMATION ONLY, FOR USE IN THE MAINTENANCE AND PROMOTION OF GOOD HEALTH IN COOPERATION WITH A LICENSED MEDICAL PHYSICIAN. Radiant Creations STRONGLY RECOMMENDS THAT YOU CONSULT YOUR PHYSICIAN AND OTHER HEALTH CARE PROFESSIONALS BEFORE USING ANY PRODUCTS AVAILABLE THROUGH THE WEBSITE, CHANGING YOUR DIET, AND BEFORE ADHERING TO ANY OF THE CONTENT OR RECOMMENDATIONS THAT MAY BE PRESENTED THROUGHOUT THE WEBSITE. YOU ACKNOWLEDGE AND AGREE THAT IT IS YOUR RESPONSIBILITY TO EVALUATE THE ACCURACY, COMPLETENESS OR USEFULNESS OF ANY INFORMATION, OPINION, ADVICE OR OTHER CONTENT AVAILABLE THROUGH THE WEBSITE.
NOT ALL PRODUCTS AVAILABLE THROUGH THE WEBSITE ARE SUITABLE FOR EVERYONE, INCLUDING PEOPLE WHO HAVE ADVERSE MEDICAL OR NUTRITIONAL CONDITIONS. BY USING THE WEBSITE, YOU REPRESENT THAT YOU HAVE RECEIVED CONSENT FROM YOUR PHYSICIAN TO USE THE PRODUCTS AVAILABLE FOR PURCHASE THROUGH THE WEBSITE. YOU ACKNOWLEDGE AND AGREE THAT Radiant Creations IS NOT RESPONSIBLE FOR ANY RESULTING HEALTH PROBLEMS ARISING FROM YOUR USE OF SUCH PRODUCTS, AND THAT IF YOU CHOOSE TO USE SUCH PRODUCTS, YOU DO SO AT YOUR OWN RISK.
TO THE MAXIMUM EXTENT PERMISSIBLE BY LAW, Radiant Creations, ITS PARENTS, SUBSIDIARIES, AFFILIATES, AGENTS, OFFICERS, DIRECTORS, EMPLOYEES, SUPPLIERS OR ANY THIRD PARTIES SHALL NOT BE LIABLE FOR ANY DAMAGES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, EVEN IF Radiant Creations HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER IN AN ACTION UNDER CONTRACT, NEGLIGENCE, OR ANY OTHER THEORY, ARISING OUT OF OR IN CONNECTION WITH THE USE, INABILITY TO USE, OR PERFORMANCE OF THIS WEBSITE OR THE INFORMATION, PRODUCTS, CONTENT AND OTHER MATERIALS AVAILABLE FROM OR THROUGH THE WEBSITE, INCLUDING WITHOUT LIMITATION ANY SUCH DAMAGES CAUSED BY ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY, INOPERATION OR TRANSMISSION, COMPUTER VIRUS, COMMUNICATION LINE FAILURE, THEFT OR DESTRUCTION OR UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF ANY PERSONAL INFORMATION (AS THAT TERM IS DEFINED IN THE PRIVACY POLICY). THE FOREGOING RESTS ENTIRELY WITH YOU. THE FOREGOING LIMITATIONS OF LIABILITY SHALL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. NO ACTION, REGARDLESS OF FORM, ARISING OUT OF YOUR USE OF THE WEBSITE, THE ONLINE PRODUCTS AND/OR ANY OTHER PRODUCTS AND/OR SERVICES OFFERED ON THE WEBSITE MAY BE BROUGHT BY YOU MORE THAN ONE (1) YEAR FOLLOWING THE EVENT WHICH GAVE RISE TO THE CAUSE OF ACTION.
Except as expressly provided in any Product guarantee and return policy provided by us, you hereby release Radiant Creations (and its affiliates, subsidiaries, and their respective officers, directors, agents, and employees) from any loss, claims or damages (including without limitation any direct, indirect, consequential, incidental, punitive, special or exemplary damages), whether known or unknown, suspected or unsuspected, disclosed or undisclosed, that arise from or relate to any Products you may have purchased through the Website.
If we provide links to other websites that we feel may be of interest to you, we do not monitor or investigate such websites and we are not responsible for the content, functionality or practices of such websites. Once you link to a third party website, you will be subject to the terms of use, privacy policy and/or editorial policy of that site. Your linking to such websites is at your own risk, and Radiant Creations is not responsible or liable, directly or indirectly, for any damages or loss caused or alleged to be caused by or in connection with your use of or reliance on any Content, goods or Products available on or through any such site.
The Terms of Use and the resolution of any dispute related to the Terms of Use or the Website shall be governed by and construed in accordance with the laws of Delaware. You shall bring any legal action or proceeding against Radiant Creations related to the Website or Products and these Terms of Use exclusively in a court of competent jurisdiction sitting in Delaware, and you agree to submit to the personal and exclusive jurisdiction of such courts. If any provision(s) of the Terms of Use is found to be contrary to law, then such provision(s) will be construed, as nearly as possible, to reflect the intentions of the parties with the other provisions remaining in full force and effect. Radiant Creations's failure to exercise or enforce any right or provision of the Terms of Use will not constitute a waiver of such right or provision unless acknowledged and agreed to by Radiant Creations in writing. These Terms of Use constitute the entire agreement between you and Radiant Creations with respect to the subject matter herein and supersede any and all prior or contemporaneous oral or written agreements.
You agree that nothing contained in these Terms of Use will be deemed or construed in any manner as creating any partnership, joint venture, employment, agency, fiduciary or other similar relationship with you. You may not assign your rights or obligations under these Terms of Use to any party. You have independently evaluated these Terms of Use and are not relying on any representation, guarantee, or statement from us or anyone else, other than as expressly set forth in these Terms of Use.